Security at InnHub CRM

InnHub CRM is built to manage partnerships and handle sensitive business relationships. Below is an overview of how we protect the data.

Encryption

All data is encrypted in transit using TLS 1.2 or higher. Data at rest is encrypted at the storage layer. No sensitive information is ever transmitted or stored in plain text.

Authentication & Access Control

Every user account requires multi-factor authentication (TOTP) and a strong password. Access to data is enforced at the database level — each user can only read and write records that belong to their workspace.

Audit Logging

All write operations are recorded in a tamper-evident audit log. Logs capture who performed an action, what was changed, and when — supporting accountability and incident review.

Infrastructure

The application is hosted on enterprise-grade cloud infrastructure with SOC 2 Type II and ISO 27001 certified providers. Automated backups run daily with point-in-time recovery.

Monitoring & Incident Response

Errors and anomalies are captured in real time. Any unexpected behaviour is immediately notified and followed by a defined incident response process to investigate and remediate promptly.

Data Minimisation

Only the data is stored required to operate the CRM. Data is never sold or shared with third parties for advertising. You can request a full export or deletion of your workspace data at any time.

Have a security question or concern? security@innhub-crm.ch

Privacy enquiries? privacy@innhub-crm.ch